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Download the Truck2Fleet app from the App Store or Google Play. Create your account using a valid email and phone number, and set up your dispatcher profile. We recommend using your official business contact details for better visibility and trust.

No. Dispatchers can work as freelancers or independent professionals. You don’t need a registered company or EIN to use Truck2Fleet.

The Vetted Badge helps verified dispatchers stand out. You can earn it by submitting proof of dispatch experience, load confirmations, references, and optional ID verification. Once approved, a verified badge appears on your profile.

It builds instant trust and credibility with truckers. Verified dispatchers get higher visibility in search results and are more likely to receive proposals from owner-operators.

Under Truck Slot Management, you can assign, remove, or edit truck slots at any time. Each slot represents a truck you manage, and you can easily update their status from active to inactive as needed.

Yes, you can! Truck2Fleet allows dispatchers to manage multiple owner-operators simultaneously — organize routes, assign loads, and communicate with each driver individually through the same dashboard.

Use the built-in call and text tools in the app. Every message or call stays synced inside Truck2Fleet so you can track all communication in one place.

Check your internet connection first. Then ensure you’re using the latest version of the app. If issues persist, try restarting the app or phone. For ongoing problems, contact support via the Contact Us page on the website.

From your Dashboard, you can see each truck’s activity, route progress, and trip updates in real time. This helps you coordinate loads, schedules, and communication efficiently.

You can upload load confirmations, agreements, or trip-related documents directly under each assigned truck. All files are securely stored in Cloudflare, accessible anytime from your portal or app.

The web portal is designed for desktop management — ideal for scheduling, analytics, and bulk updates. The mobile app offers on-the-go control — perfect for dispatchers managing daily communication and trip updates in real time.

Dispatchers pay through the App Store or Play Store according to their subscription plan. Payments renew automatically based on your phone’s settings, so no manual card entry is required.

Yes. You can manage or cancel your subscription anytime via your App Store or Google Play account under “Subscriptions.” Your access will remain active until your billing period ends.

Truck2Fleet automatically logs trip data, load assignments, and communication history. You can review activity summaries in your Performance Dashboard to see your active trucks, proposals, and total dispatches.

Try refreshing your dashboard or logging out and back in. If the issue continues, check for app updates or a stable internet connection. For deeper issues, reach out through the Contact Us section with details of your problem.

This usually happens due to slow connections. Try refreshing or reopening the app. Truck2Fleet stores files on Cloudflare, so they’ll reappear once your connection stabilizes.

Yes. All calls, texts, and documents are encrypted and stored safely through Cloudflare’s secure cloud network. Your information is never shared without your consent.

Yes. You can use both the mobile app and the web portal with the same account. Just avoid simultaneous logins on multiple devices to prevent sync delays.

Currently, each dispatcher account is designed for individual use. Team management features are planned for future updates.

Visit the Contact Us tab at the bottom of our website. Enter your name, email, and message — our team will reply directly to your inbox.